Vision Helpdesk

Help Desk | Satellite Help Desk | ITSM Service Desk | Live Chat Software

15 Years Young and Growing.

Vision Helpdesk is a secure, reliable & scalable customer service software.

Vision Helpdesk was established in 2007, Started with a simple help desk software tool, It has greatly evolved and now offers four products to manage customer service for small to enterprise-level businesses.

Products:

Pioneer in the Satellite Help Desk – the only help desk software to allow managing support for multiple companies/brands/products in one centralized location.

Our Service Desk Software is PINKVerify Certified and is officially certified as ITIL® compatible by Pink Elephant, a premier global training, consulting, and conference service provider.

We believe through Vision Helpdesk we will be able to deliver all possible customer service tools that will simplify customer interaction and offer complete control over the information flow in your organization.

Registered as JPK Software Solutions Pvt. Ltd. the company is privately held debt-free located in Nashik, Maharashtra, India. We service various IT sectors and provide professional services to clients across the globe.

Timeline : Our Story

15 Years Young and Growing.

Meet Live Chat Software

A secure, real-time multi-company live chat messaging platform that improves customer engagement by helping sales teams to convert website visitors into paying customers. Further, It also enhances customer support team productivity by giving them the ability to deliver quick and reliable support.

Live Chat Software - Vision Helpdesk2021

Vision Helpdesk PinkVerify™ 2011

  1. INCIDENT MANAGEMENT
  2. PROBLEM MANAGEMENT
  3. CHANGE MANAGEMENT
  4. RELEASE MANAGEMENT
  5. SERVICE CATALOG /
    SERVICE REQUEST MANAGEMENT
  6. ASSET MANAGEMENT

PinkVerify Vision Helpdesk2019

5th version released

  • Architecture Change & SaaS Platform Change
  • Design Architecture Change – Mobile Friendly Fully Responsive
  • Intuitive Design
  • Update Speed Enhancement
  • Feature Enhancement
  • ITIL / ITSM Compliant – PinkVerified Service Desk

Vision Helpdesk V5 version2018

15,000+ Happy customers

15,000+ happy customers Vision Helpdesk2018

Vision Helpdesk PinkVerify™ 2011

  1. INCIDENT MANAGEMENT
  2. PROBLEM MANAGEMENT
  3. CHANGE MANAGEMENT

PinkVerify Vision Helpdesk2018

Vision Helpdesk ISO Certification

Vision Helpdesk ISO 27001:2013 Certification2018

Meet our team

35 members team2017

4th version released

We have released three customer support tools.

  1. Multi-Channel Help Desk Software
  2. Multi-Company Help Desk Software
  3. ITIL / ITSM Service Desk Software

v4 released2015

5,000+ Happy customers

5,000+ happy customers2013

3rd version released

We introduced new architecture which was scalable and secure, It was a foundation for future versions.

third released2012

Meet our team

25 members team2011

2000 Happy customers

2000 happy customers2010

2nd version released

Though we offered several advanced features in V1, We knew there is a lot more to offer.

second released2009

We got our 1st paid customer

Thank you, Steve Winnacott (Datasyrge Internet Services) for trusting us.

2008

1st version released

For the first time, Vision Helpdesk made its first public appearance.

2008

Vision Helpdesk idea was born

Vision Helpdesk is the first to offer Satellite Help Desk software that helps to manage support for multiple companies in one place.

2007

Trusted by 20000+ Companies?

join the list of awesome customers by using our top class customer support solutions.

Vision HelpdeskCompany