Megha Jadhav

Making the Best Use of Online Issue Tracking

Customers are more satisfied with a service company when it handles their problems in an orderly and efficient way. They like being able to follow up on the status of an issue and getting a prompt answer on what’s being done.

Myths About the Multi-Brand Help Desk

Is your business considering consolidating its help desk operations, but worrying that it will cause major problems? Software with multi-brand support can bring everything under a consistent set of operations, simplifying software management and training.