ITSM makes your business run. The modern organization relies on technology for both daily operations and strategic initiatives, and that technology will have to be planned, implemented, and managed.
If you have been around for very long you’ve probably heard a lot of talk about IT – information technology. While many of us think of IT as computers and its hardware, there is more to it than that.
Everyone knows that more and more companies are offering fast, reliable, and undeniably excellent online customer service.
Having positive customer relationships is important for every business. In fact, it may be one of the top issues about which managers and business owners are concerned.
There are very few things more worrisome to a business than when a person’s negative comments go viral on social media.