Every company is going to deal with customer problems, opinions, and issues on a daily basis. The only thing that will differentiate between the good companies and the amazing companies is the capability to deal with all the issues promptly and accurately.
Not every brand needs its own structures. As we’ve outlined in this space, consolidating your help desk for multiple brands under a single umbrella comes with a wide range of both functional and monetary benefits.
Is your business considering consolidating its help desk operations, but worrying that it will cause major problems? Software with multi-brand support can bring everything under a consistent set of operations, simplifying software management and training.
The more products your company offers, the more opportunities you will have for growth. There are many advantages to expanding your company’s portfolio of products. However, it can become confusing when you manage more than one brand.
After years of working for a software development group, Sam set his career sights on more independent opportunities. His broad range of technical and business abilities afforded him many opportunities,