March 24, 2017
Especially as your business grows, you begin to understand the many benefits of help desk software. The right solution can help you keep customer service questions and issues organized, making it easier to respond to concerns and address problems on a timely basis.
read more.. 6 Reasons to Invest in Cloud Help Desk Software 03.24.2017
March 22, 2017
When you have a help desk, it is important to be able to integrate social media. This will allow you to deliver better customer service and manage your reputation more effectively. read more.. The Need For A Social Media Help Desk For Reputation Management 03.22.2017
February 17, 2017
Tickets for help desk support can be overwhelmingly difficult to manage. If you aren’t actually using a ticket system, it’s even harder. read more.. 7 Benefits Of Using Ticket Management Software 02.17.2017
February 16, 2017
Businesses understand how important an excellent customer experience is. Many companies go to great lengths to maximize the customer experience in hopes of increasing business growth.
read more.. Increase Your Net Promoter Score With Customer Service Software 02.16.2017
January 31, 2017
Every business is different and therefore you need to choose software that is going to provide sufficient support. A
multi-channel help desk can be a great tool for you to have. read more.. What is a Multi-Channel Help Desk and why is it important? 01.31.2017