JPK Software Solutions Pvt. Ltd. is a privately held debt free company located in Nashik, Maharashtra, India. We service various IT sectors and provide professional services to clients across the globe. Started in 2005 as a Web Hosting Technical Support Company under website — THINKSUPPORT.NET
In 2007 we started Software Development wing with our flagship product help desk software – we named it as VISION HELPDESK. Vision Helpdesk product is 10 years young, Trusted by 8000+ companies. During those 10 years Vision Helpdesk has greatly evolved, We started with simple ticketing tool and now we offer three products to manage customer support for small to enterprise level business.
- Help Desk Software (Multi Channel Help Desk)
- Satellite Help Desk (Multi Company Help Desk)
- IT Service Desk (ITIL/ITSM Help Desk)
Vision Helpdesk is pioneer in Satellite help desk feature – the only help desk that allows you to manage support for multiple companies / brands / products at one centralized location.
We believe through Vision Helpdesk we will be able to deliver all possible features that will simplify your day to day customer interaction and will give you a perfect control over the information flow in your organization.
Timeline : Our Story
10 years young and growing..
4th version released
We have released three customer support tools.
- Multi Channel Help Desk Software
- Multi Company Help Desk Software
- ITIL / ITSM Service Desk Software
2015
5000+ happy customers
2013
3rd version released
We introduced new architecture which was scalable and secure, It was a foundation for future versions.
2012
Meet our team
2011
2000 happy customers
2010
2nd version released
Though we offered several advance features in V1, We knew there is lot more to offer.
2009
We got our 1st paid customer
Thank you, Steve Winnacott (Datasyrge Internet Services) for trusting us.
20081st version released
For the first time Vision Helpdesk made its first public appearance.
2008Vision Helpdesk idea was born
Vision Helpdesk is first to offer Satellite Help Desk software that helps to manage support for multiple companies at one place.
2007Trusted by 8000+ companies
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