Help Desk Knowledge Base & Solutions Management
setup multi level categorised self service portal and save customers as well as your time from answering repetitive questions.
Help Desk Knowledge Base Articles, Downloads, Q&A Management
setup up internal as well as external customer facing knowledge-base, manage file downloads, help articles and more.
Help Desk Knowledge Base Features
With community forums your end users can raise topics and run discussion with other users, staff members can moderate the topics and approve or disapprove the comments on forums.