multi-company secure messaging platform offering real-time seem-less communication and customer engagement.
Satellite live chat software gives you ability to manage customer support live chats for multiple companies / brands / products at one place.
powered by simple to use criteria-based workflow, escalations, and round-robin rules that help you to automate live chat software.
Virtual Agent is beneficial to filter your chat traffic – It can help visitors by answering their frequently asked questions and redirect to actual staff as and when visitors wish to chat to the actual staff.
track time spent on tickets by helpdesk staff and bill your customers based on time and per ticket.
We offer a canned response feature that empowers live chat agents to quickly search through knowledgebase and offer quick support to your customers with a single click.
You can completely customize the chat widget to match your website theme and design. Change the logo, theme colours, greeting messages and more.
Reports and Analytics are available to get a quick overview of the Live Chats, Staff Productivity Reports, Customer Chat Ratings, and more..
we offer a wide list of live chat software features that will help you achieve your customer service goals, enhance staff productivity & increase sales
try our 30 days no-obligation live chat software free trial.
When it comes to customer service, it is no secret that sales chat software has changed the game. From increasing customer experience to driving conversions and improving retention, live chat is a fundamental way to interact and support customers.
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In the digital age, customer service is more important than ever. Today’s consumers are savvier and have more choices than ever before, so it’s crucial that businesses offer outstanding customer service to stay competitive.
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