In the digital age, customer service is more important than ever. Today’s consumers are savvier and have more choices than ever before, so it’s crucial that businesses offer outstanding customer service to stay competitive.read more..
Customer Engagement & Real-Time Customer Support
Satellite / Multi-Company Live Chat Software
Satellite live chat software gives you ability to manage customer support live chats for multiple companies / brands / products at one place.
Live Chat Automation
powered by simple to use criteria-based workflow, escalations, and round-robin rules that help you to automate live chat software.
Let Virtual Agent Do The Work..
Virtual Agent is beneficial to filter your chat traffic – It can help visitors by answering their frequently asked questions and redirect to actual staff as and when visitors wish to chat to the actual staff.
Must Have Live Chat Features
track time spent on tickets by helpdesk staff and bill your customers based on time and per ticket.
We offer a canned response feature that empowers live chat agents to quickly search through knowledgebase and offer quick support to your customers with a single click.
You can completely customize the chat widget to match your website theme and design. Change the logo, theme colours, greeting messages and more.
Secure, Reliable & Quick Messaging Platform
we offer a wide list of live chat software features that will help you achieve your customer service goals, enhance staff productivity & increase sales
Try Live Chat Software Now
try our 30 days no-obligation live chat software free trial.
Live Chat Insights & Articles
- Proactive Chat Software: Engaging Website Visitors
The internet has changed the way businesses operate. It has also changed the way customers behave and expect to be treated.read more..