Live chat software has been a game changer for how businesses provide customer service. Gone are the days when getting help meant waiting endlessly on hold or sending an email and hoping for a quick response.read more..
Customer Engagement & Real-Time Customer Support
Satellite / Multi-Company Live Chat Software
Satellite live chat software gives you ability to manage customer support live chats for multiple companies / brands / products at one place.
Live Chat Automation
powered by simple to use criteria-based workflow, escalations, and round-robin rules that help you to automate live chat software.
Let Virtual Agent Do The Work..
Virtual Agent is beneficial to filter your chat traffic – It can help visitors by answering their frequently asked questions and redirect to actual staff as and when visitors wish to chat to the actual staff.
Must Have Live Chat Features
track time spent on tickets by helpdesk staff and bill your customers based on time and per ticket.
We offer a canned response feature that empowers live chat agents to quickly search through knowledgebase and offer quick support to your customers with a single click.
You can completely customize the chat widget to match your website theme and design. Change the logo, theme colours, greeting messages and more.
Secure, Reliable & Quick Messaging Platform
we offer a wide list of live chat software features that will help you achieve your customer service goals, enhance staff productivity & increase sales
Try Live Chat Software Now
try our 30 days no-obligation live chat software free trial.
Live Chat Insights & Articles
- Megha Jadhav February 13, 2024The Top Live Chat Software Trends to Expect in 2024
- Optimizing Live Web Chat Software for Leads, Engagement, and Sales
Implementing live web chat software on your website is a great way to engage visitors in real-time conversations and convert them into leads and sales.read more..
- Megha Jadhav October 11, 2023Popular Chat Software Trends: What’s Driving Adoption of Tools Like Vision Helpdesk?
Popular Chat Software Trends: Chat software gives invaluable capabilities to improve customer satisfaction and experiences across all sectors when used effectively.read more..