Help Desk Tour


Multi Channel Help Desk

Convert email, phone, chat, facebook, twitter and web requests into tickets and keep them organized at central place.

Email

Call

Chat

Facebook

Twitter

API

Multi Channels

Email Integration

Ticket creation using web interface and email parsing. fetch emails using email piping, POP3, IMAP, POP3 SSL, IMAP SSL, POP3 TLS, IMAP TLS

Facebook Integration

Engage and convert your companies facebook page posts into tickets in Vision Helpdesk.

Twitter Integration

Just like Facebook, Twitter too hosts a large community and if your brand is available on twitter it makes sense to convert visitor tweets in to tickets.

Chat Integration

Integrate with any third party chat software and convert your chats into help desk tickets in Vision Helpdesk.

Phone Integration

Integrate with any third party VOIP and phone solutions and convert your phone calls into tickets in Vision Helpdesk.

Vision HelpdeskMulti Channel Help Desk