ITIL Complaint Service Desk Software

officially certified as ITIL complaint service desk software by Pink Elephant

PINKVerify Certified – ITSM / ITIL Complaint Service Desk Software

Vision Helpdesk V5 version has received PinkVERIFY™ 2011 certification and is now officially certified as ITIL® compatible by Pink Elephant, a premier global training, consulting and conference service provider.

The certification is for 3 major processes

  1. Incident Management
  2. Problem Management
  3. Change Management

We are looking forward to get our other ITIL / ITSM modules certified with PinkVERIFY certification by the end of this year.

PinkVerify ITIL Complaint Service Desk - Vision Helpdesk

PinkVERIFY™ is a service that evaluates IT service management (ITSM) tool sets for ITIL compatibility. For a tool to be certified in a certain process, an ITSM vendor must go through a rigorous assessment process meeting 100 percent of the general, core and integration suitability requirements. Vision Helpdesk has cleared the assessment with a Pink Elephant consultant thus confirming its alignment with ITIL best practices.

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