Modern businesses already understand the necessity of implementing IT service management (ITSM) best practices in their daily operations.
read more..What is IT Asset Management (ITAM)?
IT Asset Management (ITAM) is the management of the hardware and software assets in an organisation.
One of the main processes of IT Asset Management is tracking the complete lifecycle of your IT assets. This includes employee request for a new asset, management approval, procurement, provisioning, recycling, and retirement.
An ITAM strategy helps establish the proper procedures for Asset procurement. e.g., Lets say you have a service request portal for your employees to request assets, This will ensure that IT is aware of new asset requirement. Thus, eliminates the possibility of shadow IT.
It also helps IT start the approval process as well the procurement process. Managing every part of the asset lifecycle assist IT with providing employees with a quality service and keeps them informed to make the right decisions.
In short ITAM keeps track of all your IT and non-IT assets in stock or in use. Be it contracts, hardware, software, and other configuration items, evaluate their values, and plan purchases with up-to-date information of all assets.
IT Asset Management Features
IT Asset Management Modules
Service Desk Articles
ITSM Service Desk Software: What Is It, And Why Is It Important?
Megha Jadhav November 23, 2021ITSM Service Desk Software: What Is It, And Why Is It Important?What You Should Know about ITSM Service Desk Software
Megha Jadhav November 16, 2021What You Should Know about ITSM Service Desk Software
You may have come across the term ITSM service desk software but don’t know exactly what it means. It’s software used in creating, designing, supporting, managing, and delivering information technology services in an organization or business.
read more..Getting Started With ITSM Service Desk Software
Megha Jadhav July 19, 2021Getting Started With ITSM Service Desk SoftwareWith technology being integral for modern businesses, information technology has become the core element that allows day-to-day processes in organizations. This enables businesses to optimize operations and guarantee better outcomes while driving business value.
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