Developer API

simplified restful API to integrate with 3rd party tools..

Vision Helpdesk API’s

Please check example usage of Vision Helpdesk API

Incident Management API

  1. Open New Ticket API

  2. Reply Ticket API

  3. Get Ticket Details API

  4. Update Ticket Properties API

  5. Delete Ticket API

  6. Add Ticket and Client Note API

  7. Delete Note API

  8. Get Tickets API

  9. Mark Ticket Spam or Not Spam API

  10. Pin Ticket API

  11. Ticket Search API

  12. Get Pinned Items API

  13. Fetch Counts API

  14. Get Status List

  15. Get Priority List

  16. Get Ticket type list

  17. Add Tag and Label API

  18. Ticket Search by Tag and Label API

  19. Time Tracking Details API

  20. Add Time Tracking API

Client Management API

  1. Add Client API

  2. Get Clients API

  3. Update Client API

  4. Add Contact API

  5. Get Contacts API

  6. Update Contact API

  7. Search Client API

  8. Ban Client or Remove Client Ban API

  9. Client Spam or Remove Spam API

  10. Approve or Disapprove Client API

  11. Get Clients Summary, Notes and Ticket Counts API

  12. Pin Client API

  13. Client auto login API for client portal

Vision HelpdeskDeveloper API