If you manage a growing business then you know how important running an efficient workplace is. It’s especially important where the IT systems are concerned.
When we talk about ITIL and ITSM, we can focus the conversation on a variety of things, including the different technologies, the multiple processes, and the different strategies that are used to create an IT organization.
Help desk software platforms have become so popular, they’re almost a dime a dozen. There is no clear market leader; instead, a variety of options hope to outpace their competition based on bold promises and flowery language.
Recently our company completed 13 years and Vision Helpdesk product completed its successful 11 years. We are extremely happy to announce that we are very close to deliver our latest version V5 – the simplified yet extremely powerful customer service software.
Every company is going to deal with customer problems, opinions, and issues on a daily basis. The only thing that will differentiate between the good companies and the amazing companies is the capability to deal with all the issues promptly and accurately.