Customer Support Ticketing Help Desk, Satellite and ITIL/ITSM Service Desk Software

select appropriate customer support help desk software for your business

Help Desk Software

Help desk software enables customer support or support desk agents to receive, process, and respond to incident or service requests. Vision Helpdesk offers a powerful all in one multi channel ticket management software that allows you to centralize all your customer conversations via e-mail, web portal, twitter, facebook, phone and chat.
Service Desk

Vision Helpdesk ITIL Service desk software follows the discipline of IT service management (ITSM) as defined by the Information Technology Infrastructure Library (ITIL). It includes modules like CMDB, Asset Management, Incident Management, Problem Management, Solution or Knowledgeable Management, Change Management and Release Management.
Satellite Help Desk

Vision Helpdesk offers unique Satellite help desk product to manage customer support or IT service desk functionality for organizations having multiple companies, brands or products at one place with single centralized portal and each company or brand having its own branded client portal.

Compare Help Desk, Satellite Help Desk and Service Desk Features

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Recent Blog Posts

Features of Top ITIL-ITSM Service Desk Software

Megha Jadhav July 6, 2018

These days businesses need to make sure their CRM software is top of the line if they plan to stay competitive. Customers demand speed, quality, and superior customer service when it comes to dealing with any business.

Keep Everyone In The Loop With Ticketing Software

Megha Jadhav July 4, 2018

ticketing software
How many times do you think your help desk agents checked their emails on any given day and immediately placed their head in their hands because of the pages of emails they had waiting for them?

IT Asset Management & Help Desk Software

Megha Jadhav June 22, 2018

IT Asset Management and Help Desk

Over the course of many years, there have been a variety of loose interpretations of the meaning of IT asset management. To be honest, “asset management” has a variety of meanings depending on who the audience is.