A fast-paced technological world and an ever-demanding market are the main contributors to the massive changes that we are experiencing in the marketing and customer satisfaction world.
read more..Customer Service Software
simplify your customer support using our top-notch customer service software tools :
help desk software, satellite help desk, service desk & live chat software
Customer Service Software
A Customer Service Software is a centralized software that collects all customer support requests from different channels like contact forms, Email, Phone, Chat, Facebook, Twitter and manages them in one place.
Vision Helpdesk customer service software products are categorized as Help Desk Software, Multi-Company Help Desk Software, ITIL/ITSM Service Desk Software, and Live Chat Software.
Vision Helpdesk Products
select appropriate customer service software product for your business
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Help Desk Software
Help Desk Software enables customer support staff to receive, process, and respond to incident or service requests. It’s a Multi channel ticket management software that allows you to centralise all your customer conversations via E-mail, Web portal, Twitter, Facebook, Phone and Chat.
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Service Desk
Our Service Desk Software is PINKVerify Certified ITIL/ITSM Compliant with features like CMDB, Asset Management, Incident Management, Problem Management, Knowledgeable Management,Service Catalog, Change Management and Release Management.
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Satellite Help Desk
Satellite Help Desk Software allows you to manage customer support or IT service desk functionality for multiple companies, brands or products at one place. It also maintains complete isolation among companies data, staff and end users.
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Live Chat Software
A secure, real-time multi-company live chat messaging platform that improves customer engagement by helping sales teams to convert website visitors into paying customers. Further, It also enhances customer support team productivity by giving them the ability to deliver quick and reliable support.
Talk To Our Team
get a complete overview of our customer service software tools
help desk software, satellite help desk, service desk software & live chat software
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Customer Service Software Insights
get insights, experts advice and help on customer service software’s
The Best, Proven and Tested Live Chat Software
Megha Jadhav October 5, 2021Tips for Choosing the Best Live Chat Software
Megha Jadhav September 23, 2021
Businesses can now reach out to their customers quickly and seamlessly through live chats. Communication gets even more effective when you invest in live chat software.
read more..Vision Helpdesk V5.6.2 Stable Version Released
Vision Helpdesk September 15, 2021
Today we have released Vision Helpdesk V5.6.2 Stable Version. This version mainly includes several new features & bug fixes from previous versions.
read more..Trusted by 15000+ companies
join the list of awesome customers using our customer service software tools
Customer Service Software Reviews & Ratings
Vision Helpdesk is rated among “top 10 best customer service software” in help desk software & service desk software categories
ranked #1 for its “satellite help desk software” – the only software to offer true multi company / brand / product customer support software
