Customer Service Software

simplify your customer support using our top-notch customer service software tools :

help desk software, satellite help desk, service desk & live chat software

customer service software

Customer Service Software

A Customer Service Software is a centralized software that collects all customer support requests from different channels like contact forms, Email, Phone, Chat, Facebook, Twitter and manages them in one place.

Vision Helpdesk customer service software products are categorized as Help Desk Software, Multi-Company Help Desk Software, ITIL/ITSM Service Desk Software, and Live Chat Software.

Vision Helpdesk Products

select appropriate customer service software product for your business

  • Help Desk Software

    Help Desk Software enables customer support staff to receive, process, and respond to incident or service requests. It’s a Multi channel ticket management software that allows you to centralise all your customer conversations via E-mail, Web portal, Twitter, Facebook, Phone and Chat.

  • Service Desk

    Our Service Desk Software is PINKVerify Certified ITIL/ITSM Compliant with features like CMDB, Asset Management, Incident Management, Problem Management, Knowledgeable Management,Service Catalog, Change Management and Release Management.

  • Satellite Help Desk

    Satellite Help Desk Software allows you to manage customer support or IT service desk functionality for multiple companies, brands or products at one place. It also maintains complete isolation among companies data, staff and end users.

  • Live Chat Software

    Live Chat Software

    A secure, real-time multi-company live chat messaging platform that improves customer engagement by helping sales teams to convert website visitors into paying customers. Further, It also enhances customer support team productivity by giving them the ability to deliver quick and reliable support.

Help Desk Software vs Satellite Help Desk vs Service Desk Software

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help desk software, satellite help desk, service desk software & live chat software

Akanksha Rathod


Renu Sharma





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Customer Service Software Reviews & Ratings

Vision Helpdesk is rated among “top 10 best customer service software” in help desk software & service desk software categories

ranked #1 for its “satellite help desk software” – the only software to offer true multi company / brand / product customer support software

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