Every good business owner recognizes the importance of high-quality customer service. The smartest business owners are always on the lookout for ways to improve their customer service department,
read more..Customer Support Ticketing Help Desk, Satellite and ITIL/ITSM Service Desk Software
select appropriate customer support help desk software for your business
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Help Desk Software
Help desk software enables customer support or support desk agents to receive, process, and respond to incident or service requests. Vision Helpdesk offers a powerful all in one multi channel ticket management software that allows you to centralize all your customer conversations via e-mail, web portal, twitter, facebook, phone and chat.
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Service Desk
Vision Helpdesk ITIL Service desk software follows the discipline of IT service management (ITSM) as defined by the Information Technology Infrastructure Library (ITIL). It includes modules like CMDB, Asset Management, Incident Management, Problem Management, Solution or Knowledgeable Management, Change Management and Release Management.
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Satellite Help Desk
Vision Helpdesk offers unique Satellite help desk product to manage customer support or IT service desk functionality for organizations having multiple companies, brands or products at one place with single centralized portal and each company or brand having its own branded client portal.
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Recent Blog Posts
GetApp 2017: Vision Helpdesk Ranked Category Leader Help Desk Software
Vision Helpdesk October 11, 2017
GetApp recently announced their 2017 Quarter 4 ranking report and they have recognized Vision Helpdesk as Most Rated Help Desk Software and consistent category leader.
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Customer service wasn’t created so that customers could call in to a business and rave about how wonderful their experience was. That’s what reviews and testimonials are for.
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Reviews and Ratings
Vision Helpdesk rated best customer support help desk among top 25 help desk softwares
