More and more businesses are turning to hybrid and multi-cloud infrastructures, powered by software-defined architectures instead of hardware.
read more..Customer Service Software
simplify your customer support using Vision Helpdesk’s top-notch customer service software tools:
help desk software, satellite help desk, service desk & live chat software
A Customer Service Software is a set of tools that are used to provide customer support, manage IT resources and IT support.
Vision Helpdesk’s: Help Desk, Multi-Company Help Desk, Service Desk & Live Chat Software tools help companies to manage their customer support and IT resources efficiently.
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Vision Helpdesk Products
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Help Desk Software
Help Desk Software enables customer support staff to receive, process, and respond to incident or service requests. It’s a Multi channel ticket management software that allows you to centralise all your customer conversations via E-mail, Web portal, Twitter, Facebook, Phone and Chat.
Satellite Help Desk
Satellite Help Desk Software allows you to manage customer support or IT service desk functionality for multiple companies, brands or products at one place. It also maintains complete isolation among companies data, staff and end users.
Service Desk
Our Service Desk Software is PINKVerify Certified ITIL/ITSM Compliant with features like CMDB, Asset Management, Incident Management, Problem Management, Knowledgeable Management, Service Catalog, Change Management, and Release Management.
Live Chat Software
A secure, real-time multi-company live chat messaging platform that improves customer engagement by helping sales teams to convert website visitors into paying customers. Further, It also enhances customer support team productivity by giving them the ability to deliver quick and reliable support.
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Trusted by 20,000+ Companies
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help desk software, satellite help desk, service desk software & live chat software
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Vision Helpdesk’s Reviews & Ratings
Vision Helpdesk is rated among the “top 10 best customer service software” in help desk software, service desk & live chat software categories
Ranked #1 for its “satellite help desk software” – the only software to offer true multi-company / brand/product customer support software
Industry Insights
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Maximizing Your Incident Response Strategy With ITSM Problem Management Software
Megha Jadhav March 23, 2023
When something goes wrong in the office, it can throw off everyone’s day, especially when it comes to IT operations. Unfortunately, IT problems are bound to happen, no matter the precautions we take.
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Effective IT support is one of the most important pieces of operating a modern business in today’s ever-evolving digital landscape, but delivering this kind of support at a high level can be complicated.
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