simplify your customer support using our top-notch customer service software tools :
help desk software, satellite help desk, service desk & live chat software
A Customer Service Software is a centralized software that collects all customer support requests from different channels like contact forms, Email, Phone, Chat, Facebook, Twitter and manages them in one place.
Vision Helpdesk customer service software products are categorized as Help Desk Software, Multi-Company Help Desk Software, ITIL/ITSM Service Desk Software, and Live Chat Software.
select appropriate customer service software product for your business
Help Desk Software enables customer support staff to receive, process, and respond to incident or service requests. It’s a Multi channel ticket management software that allows you to centralise all your customer conversations via E-mail, Web portal, Twitter, Facebook, Phone and Chat.
Our Service Desk Software is PINKVerify Certified ITIL/ITSM Compliant with features like CMDB, Asset Management, Incident Management, Problem Management, Knowledgeable Management,Service Catalog, Change Management and Release Management.
Satellite Help Desk Software allows you to manage customer support or IT service desk functionality for multiple companies, brands or products at one place. It also maintains complete isolation among companies data, staff and end users.
A secure, real-time multi-company live chat messaging platform that improves customer engagement by helping sales teams to convert website visitors into paying customers. Further, It also enhances customer support team productivity by giving them the ability to deliver quick and reliable support.
get a complete overview of our customer service software tools
help desk software, satellite help desk, service desk software & live chat software
get insights, experts advice and help on customer service software’s
Most companies do not operate under a single website these days. While they likely have a primary website that the public is familiar with, they often also purchase numerous other similar websites that can help them meet their customer’s various needs.
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Modern businesses already understand the necessity of implementing IT service management (ITSM) best practices in their daily operations.
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You may have come across the term ITSM service desk software but don’t know exactly what it means. It’s software used in creating, designing, supporting, managing, and delivering information technology services in an organization or business.
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Vision Helpdesk is rated among “top 10 best customer service software” in help desk software & service desk software categories
ranked #1 for its “satellite help desk software” – the only software to offer true multi company / brand / product customer support software
