Many companies take it upon themselves to provide IT support to customers and employees, but business owners don’t realize that outsourcing an IT help desk benefits the company in multiple ways.
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Latest News and Updates
Leverage Your Net Promoter Score With Customer Service Software
Megha Jadhav September 16, 2016
Running a business need not be like having stock in a volatile market, up one day and down the following with no real indicators of what happened. When you invest in a dream by opening your own business, you want a steady stream of reliable profits.
How our users rated us as the best Freshdesk alternative
Megha Jadhav September 9, 2016
One of the most valuable sources of information for people in the market for new software for their business is one that often gets overlooked: user reviews.
read more..The Top Benefits of Providing Excellent Customer Service in 2016 And Beyond
Megha Jadhav September 5, 2016
A funny thing happened to the way we do business sometime around the mid 90s. Most of us call it the Internet. It changed everything.
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As technology advances, customer service is becoming increasingly complex. If you see from consumer perspective, customer service appears to be effortless across multiple channels.
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