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Vision Helpdesk Mobile App for Windows and Android Phone Released

We are excited to announce that Vision Helpdesk Mobile App for Windows and Android Phone is now available in respective App stores. Along with Vision Helpdesk mobile browser version now we have native apps for

Windows and Android OS Phone.  The mobile app offers amazing help desk experience on Windows and Android all size phones.  The mobile app can run on Windows Phone OS 7 and 8 versions, on  Android Phone OS 2.3 and higher OS versions are supported.Vision Helpdesk Mobile Apps for Windows and Andriod Phone

Available at App Stores

Vision Helpdesk Mobile App for Windows Vision Helpdesk Mobile App for Andriod

Features Offered

  • Quick View of Ticket Folders, Recent Ticket Activity and Ticket Pins
  • Ticket Queue – Tree View Listing of Companies, Departments and Ticket Status.
  • Open New Ticket
  • Ticket Listing
  • Ticket Search
  • Edit Ticket Properties
  • Reply Tickets
  • Add Ticket and Client Notes
  • Client Search, Listing and Manage Profile.
  • Add Client
  • List Blabs
  • Post New Blabs
  • Post Blab Comments
  • Blab Trends
  • Push Notifications for New Ticket, Client Reply, New Blab, New Blab Comment and New Client Alerts.

For more details please check Mobile Apps for Vision Helpdesk

Gestures Supported

  • On Ticket Listing Swipe Left and Right to move between ticket pages.

Requirements

Your Vision Helpdesk version must be V3.7.4 or higher

Bugs and Support

If you face any issues with mobile apps please email your issues or questions to support@thevisionworld.com

Vision HelpdeskVision Helpdesk Mobile App for Windows and Android Phone Released
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3 comments

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  • A.S - September 27, 2013 reply

    Any iPhone release planned?

    Vision Helpdesk - September 28, 2013 reply

    Yes we are working on it, anticipating release by end of Feb 2014.

  • Sebastian Tobies - June 30, 2015 reply

    We’re still in need of an iPhone app. Is there any release date known?

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