When you look for any type of software, you have to make some basic decisions. For your help desk, those decisions become more crucial than in most other situations.
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Latest News and Updates
How to Find the Top CRM Software
Megha Jadhav September 27, 2018
It can be overwhelming when searching for the top CRM software. With all the many choices you may wonder just which one is best for you.
read more..Here’s Why You Need the Right ITSM Service Desk Software
Megha Jadhav September 19, 2018
Your ITIL/ITSM service desk is the hub where a good part of your business thrives and survives or falters and dies.
read more..Does Your Ticket Management Software Help or Hinder Your Operations?
Megha Jadhav September 11, 2018
Ticket management has become a core IT function. Whether you look to serve employees, external customers, or both,
read more..How Cloud Help Desk Software Improves Customer Experience
Megha Jadhav September 6, 2018
Businesses are adopting cloud help desk software to streamline ticket management workflows; in the process, they’re also improving customer experience (CX).
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