No matter your company’s size, or what products or services you provide, good customer service is essential. However, the world has changed a good bit over the last few years, along with customer expectations.
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By now, you probably know just how important good customer service is for any business. This becomes even more true in this day and age, as more and more technology is creeping its way into our lives.
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From new marketing opportunities to the ease of connecting with customers, there are plenty of reasons companies all over the world are taking to social media.
Putting the “Service” into IT Service Desk
Megha Jadhav June 6, 2017
Many people find themselves asking ‘What is the difference between an IT Help Desk and an IT Service Desk?” This is a reasonable question.
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We all now how important customer service is to the success of a business. In fact, many of the most beloved companies out there owe their success in large part to the quality of their customer service.