Customer service representatives are important because they represent your company. They have to stay professional at all times, regardless of the situation.
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Today we have released Vision Helpdesk V4.5.0 Stable Version. This version includes several new features and bug fixes from previous versions.
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Information technology has become an important part of business operations these days, due to which the demand for internal IT support has multiplied with explosion of devices used by employees and customers.
Customer service is one of the most important components of your business. If a customer service agent is in a bad mood or does not have the right tools to perform their job, it normally isn’t long before the customer and the agent get frustrated.
read more..Myths About the Multi-Brand Help Desk
Megha Jadhav July 6, 2016
Is your business considering consolidating its help desk operations, but worrying that it will cause major problems? Software with multi-brand support can bring everything under a consistent set of operations, simplifying software management and training.
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