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Buying chat support software for the first time may be overwhelming, especially with the tedious buying process and the countless product options on the market to choose from.

Best Online Chat Software? We all know reaching out to prospective customers is the surest way to turn them into paying customers. Thankfully, there are many ways through which you can reach out to these buyers, such as through emails, phone, and social media. While these are all great ways, using online chats is your best bet.

Website Chat Software: Businesses today are using more technology than ever before. Technology doesn’t just help close the communication gap, it become a central tool to promote business growth.

What is Online Chat Software?

Online chat software is an online application that businesses use to communicate with website visitors and offer timely services to the end-user. The support team and customers exchange instant messages, enabling them to solve customer issues in real-time.