Blog

news and updates

Vision Helpdesk V2.5.1 Beta Released

Today we have released Vision Helpdesk V2.5.1 Beta Release — this includes fixing of some important bugs in V2.4.12 and several new features added.

Though its a Beta release – the only major feature added in Time Zone – so users can still upgrade to V2.5.1 beta as this will not cause any issues with your existing working — its recommended to upgrade as it will fix below listed bugs in your installation.

Features added in V2.5.1

  • TimeZone — Now you can set TimeZone for each Company and Staff.
  • View all ticket are other than close status.
  • Display number of tickets on all status except close.
  • Perldesk Migration

Bug fixes in V2.5.1

  • Large Attachments Supported
  • Software Info graph
  • Login Integration Update
  • WHMCS users created multiple times
  • WHMCS view tickets domain wise
  • Blank Tickets through Google Chrome
  • Search option for Assigned User gives execution error
  • Assigned User / New Tickets on Quick View ToDo List count differs
  • Tickets not creating for To: Field having comma separated emails , Also CC, BCC.
  • Client Report shows multiple entries for same email
  • WHMCS Integration CSS problem
  • Left panel listing messed on new department/domain
  • Email Templates html not working
  • Alert for HTML contents
  • Preferences (General) domain change issue
  • Pop3 and IMAP — mail queue not found issue

Change Log

You can find the list of files that were edited during version change V2.4.12 to V2.5.1.

http://thevisionworld.com/forums/index.php/topic,202.0.html

How to Upgrade to V2.5.1?

Vision Helpdesk offers Auto upgrades from Admin Panel   Click on >> Software Information >> Available Updates will shows updates available for upgrade.

Note : While upgrading it will ask you ftp path –by default it takes complete path to your manage folder which needs to be changed to — ftp path.

Example : A client having path — /home/username/public_html/support/manage/

This path should be changed to — /public_html/support/manage/

(In above example we assume ftp access is given from public_html folder and its sub folders.)

Vision HelpdeskVision Helpdesk V2.5.1 Beta Released
Share this post

3 comments

Join the conversation

Join the conversation