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Vision Helpdesk V3.2.1 Beta Version Released

Today we have released Vision Helpdesk V3.2.1 Beta Version. This version includes several bug fixes and mainly Ticket Billing Feature.

Highlights of Ticket Billing Feature –

  • Ticket billing  time base
  • Ticket billing ticket base
  •  Tax rules
  • Multiple Currency
  • Pre Paid Billing
  • Post Paid Billing
  • Paypal Gateway Integration
  • Invoice generation and tracking transactions
  • and more…

I am running stable V3 version should I upgrade to V3.2.1 beta ?

We do not recommend installing beta versions on your production server. You can signup for our SaaS based free-trial or check our online demo for new features and once we release stable version you can upgrade to it.

The new setup is available for download at our client portal — http://secure.visionhelpdesk.com

Vision HelpdeskVision Helpdesk V3.2.1 Beta Version Released
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7 comments

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  • Romeo - September 28, 2012 reply

    Which bugfixes does this release contain?

  • JNeubauer - October 2, 2012 reply

    would also be interested in that, since I filed about 10 bug reports already for v3.1.2

  • Vince - October 4, 2012 reply

    They really need to have a bug tracker and changlog. I never know if I should try the new version because they may not have fix the bug that I need.

  • Oliver Notka - October 9, 2012 reply

    Again no information Mail about this bug and again no fixed buglist…..

    This is not a real good software management and customer relationship!

    We will moved to RT or OTRS

  • Romeo - October 16, 2012 reply

    What is even worse is that they don’t respond to our comments. With every release we ask them for a changelog but nothing happens.

  • Romeo - October 16, 2012 reply

    Ok I just spoke to their support and they told me that within the next few days there will be a changelog available on thevisionworld.com website.

    Let’s see!

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